⬤ Business Fibre
When your internet freezes, so does your income.
Business-grade fibre with SLA-backed uptime, symmetrical speeds and 24/7/365 support. Business, Premium and Dedicated tiers — pick the contention and SLA that match how critical your line really is.
R849
pm*
*Excl VAT · Ts & Cs apply
- Uncapped, unshaped & unthrottled
- 99.5% uptime on Dedicated
- SLA-backed, 24/7/365 SA support
Check availability
See which business fibre reaches your premises.
100 Gbps
Top dedicated
capacity
99.5%
Uptime on
Dedicated Fibre
1hr
Response time
on Dedicated
24/7
Local SA
support & SLA
Featured business fibre
Pick the tier that matches your risk.
Uncapped. Unshaped. Unthrottled. Three contention & SLA tiers — from cost-effective broadband through to fully uncontended dedicated lines. Pricing varies by FNO and contract term; use Check coverage for your premises-specific quote.
Cost-effective broadband
Business Fibre
Best-effort broadband for SME offices, retail and remote teams that need solid uncapped fibre without a heavy SLA spend.
5 Mbps
20 Mbps
50/25
100/50
300/150
500/250
- Up to 10:1 contended bandwidth
- Asymmetrical & symmetrical options
- Free-to-use managed router
- /32 static IP included
starting from
R849 pm Excl VAT
Premium · SLA-backed
Premium Business Fibre
Symmetrical, low-contention fibre for growing teams that need stable VoIP, video and cloud — with a 99% uptime SLA and VLAN options.
20/20
50/50
100/100
200/200
500/500
1/1 Gbps
- Up to 2:1 contended · symmetrical speeds
- 99% link availability · Standard SLA
- VLANs for traffic prioritisation (QoS)
- 4hr response · 12hr restore
starting from
R1399 pm Excl VAT
Dedicated · Uncontended
Dedicated Fibre
Uncontended 1:1 fibre for HQs, data centres, MPLS and point-to-point links. Advanced SLA gives a 30-minute response window and downtime reimbursement.
20 Mbps
50 Mbps
100 Mbps
200 Mbps
500 Mbps
100 Gbps
- 1:1 uncontended · symmetrical
- 99.5% uptime · DIA, MPLS, L2 & P2P
- Standard or Advanced SLA (30min response)
- /30 static IP included · free setup on 36m
starting from
R2198 pm Excl VAT
*Prices excl VAT. All packages subject to both desktop & physical site survey. Free installation on 36-month contract. Pricing varies by Fibre Network Operator — use Check coverage for accurate quotes at your premises.
Our fibre partners
One Vox account — every major FNO.
We resell across South Africa's biggest Fibre Network Operators, so whichever provider lights up your street, you can pick your speed with Vox.
21%
Off Firewall hardware
30%
Off Sophos Licence
15%
Off Sophos MDR & XDR
4%
Off Cloud Backup & Storage
FREE
Firewall managed services · MDR/XDR setup & onboarding
Eligible for all Vox Business, Premium and Dedicated Fibre customers. Replacing your Fibre anchor product results in the loss of all bundle discounts.
How it works
Your savings, unlocked by fibre.
Discounts apply automatically — no manual claim, no separate paperwork. Stack more services to grow the savings.
1
Take any eligible Vox Fibre product
Business, Premium or Dedicated — your anchor.
2
Add Security or Cloud services
Each add-on qualifies independently.
3
Discounts apply automatically
No manual claim needed — we apply on first invoice.
4
Stack more for maximum savings
Your savings grow with your stack.
5
Protect your fibre line
Keep your Vox Fibre anchor to retain all bundle savings.
Installation
From order to online in 6 steps.
Business fibre takes a bit more co-ordination than home — surveys, landlord approvals, civils. Here's exactly what happens once you sign.
1
Ordering & planning
Quoting workflow, order placement, supplier planning, site survey and planning documents.
2
Approvals
Landlord and wayleave approvals secured before any civil works begin.
3
Civil & hauling
Build kick-off, in-progress build, ONT installation, fibre soak-testing and supplier handover.
4
Provision
Access profiles configured and your service is provisioned on the Vox network.
5
Installation
COA handover, service configuration, stock request, CPE installation and customer sign-off.
6
Hand-over
Monitoring switched on and you're handed to our 24/7/365 support team.
Why Vox
Fibre is just the line — we deliver the business case.
Every Vox business connection comes with a single account manager, one bill across your full stack, and an SLA portfolio purpose-built for SA operating conditions.
SA's leading business fibre provider
Tier-1 network, 24/7/365 SA-based engineers and a 20-year track record across SME and enterprise.nergy-efficient by design.
One contract, one bill
Fibre, voice, security, M365 and cloud backup on a single Vox invoice — bundle discounts apply automatically.
SLA-backed uptime
99% on Premium, 99.5% on Dedicated, with response windows from 30 minutes and downtime reimbursement on Advanced SLA.
Scalable by design
Upgrade speed mid-contract, layer on failover, add VLANs and static IP ranges — the line grows with your business.
Value-added services
Bolt-ons that make fibre a system.
Temporary connectivity, managed Wi-Fi, failover and white-glove SLA — designed to wrap around your Vox fibre line.
Temporary connectivity · MTN Wireless Lite
Keep your business connected, from start to finish.
Bridge the gap to Business Fibre with a smart, reliable wireless solution that keeps you operational during installation. Designed for locations with 4–6 month fibre lead times.
- No minimum contract — billing stops when fibre goes live
- Up to 200 Mbps interim speed · less intrusive than legacy options
- One-time R499 setup fee (excl VAT) · pairs with Frogfoot Premium
- Equipment collected immediately post-installation
Wi-Fi-as-a-Service
Enterprise Wi-Fi on a monthly subscription.
A subscription-based managed Wi-Fi offering that eliminates Capex investment and ongoing maintenance — designed to grow with your business.
- AI-driven monitoring catches issues before users do
- Custom Wi-Fi design that scales — add APs as you grow
- Certified Vox engineers from design through ongoing support
- Continuous tech & security updates included
Business Fibre Failover
Two links, zero interruption.
Two broadband links — Fibre + Fibre or Fibre + Wireless — with seamless traffic diversion. Built for business continuity when one path drops.
- Active-active diversion · sub-second switchover
- Burstable bandwidth — use both pipes during peak
- Fully managed — we configure and monitor end-to-end
- Pairs with any Vox fibre tier
Vox Advanced SLA Portfolio
Concierge support for mission-critical environments.
Top-tier protection and rapid support with a guaranteed response, hardware replacement windows, and downtime reimbursement — like insurance for your line.
- 30-minute response on Advanced · 1hr on Standard
- Hardware replacement time-frames in writing
- Dedicated Service Delivery Manager & performance reports
- Quarterly service reviews with engineering escalation
Built for
Sized for every business.
Small offices & SMEs
VoIP, cloud apps, video calls and POS terminals all running smoothly on a single Business Fibre line.
Retail & hospitality
Always-on payment processing, guest Wi-Fi and SaaS POS — with MTN Wireless Lite to bridge any install gap.
Multi-site & head office
MPLS, L2 and point-to-point dedicated links between branches — with active-active failover for zero-downtime ops.
Data centres & cloud teams
Dedicated 1:1 capacity to AWS, Azure and on-prem racks. /28 IP ranges, Advanced SLA, 30-min response.
Features & specs
What's under the hood.
Required documents
What you'll need to get on the line.
Company registration
CIPC-issued registration document for your trading entity.
Director ID document
A copy of one director's South African ID document.
Proof of address
In the name of the company or director, no older than 3 months.
Letter of authority
(if not signed by director)
On company letterhead, naming the authorised signatory and signed by a director.
From the Vox blog
Get more from your business connection.
Frequently asked
Your questions, answered.
The questions our account managers field most often. Still stuck? Our SA-based business support team is one call away, 24/7/365.
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners.
Check availability on our coverage map to see which options you have access to, or view the alternative solutions where applicable.
No, our FTTB services include basic Wi-Fi and Non-Wi-Fi Routers as part of the monthly service fee, to be selected based on your requirements.
The installation time frames are estimates based on the status of the fibre in your building. Typically, buildings with fibre already present can take between 4-8 weeks to install. Where the fibre is not yet present, the lead time could increase to 4-6 months.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre, LTE and 5G.
Upgrades within the contract are allowed, but a downgrade cannot be accommodated within the contract, as we have back-to-back contracts with our Fibre Network Partners.
Although we always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLAs. For a more guaranteed service experience, look into Dedicated Fibre.
