Support

Network Outages

Discover region wide network info

Help Centre

Need help? Visit the Help Centre

[gravityform id=”40″ ajax=”true”]

Account Queries

Consumer Account Queries

accounts@voxtelecom.co.za

Enterprise Account Queries

debtors@voxtelecom.co.za

Primary Contact Details

Consumer Feedback (Status on Query)

feedback@voxtelecom.co.za

Consumer Technical Requests

help@voxtelecom.co.za

Enterprise Feedback (Status on Query)

speak2vox@voxtelecom.co.za

Enterprise and Speciality Support

support@voxtelecom.co.za

Compliments

talk2us@voxtelecom.co.za

Rewards Support

rewards@voxtelecom.co.za

Escalation Contact Details

If you are not 100% satisfied with the service you are receiving, you may escalate your request in several ways.

Customer Experience (Complaints)

talk2us@voxtelecom.co.za

Enterprise Technical Requests

support@voxtelecom.co.za

Frequently Asked Questions

Look over these common questions for quick self-help