⬤ Vox Business · Extended Detection & Response
Detect, investigate, neutralise.
Empowering your team to quickly detect, investigate and neutralise attacks with unified IT visibility. AI-driven correlation across endpoint, firewall, email and cloud — delivered and managed by the Vox Business team.
- Deep-learning AI detection
- 24/7 Detection
- Cross-product correlation
POWERED BY
AI
Deep-learning detection trained on hundreds of millions of samples
1
Console for endpoint, firewall, email, cloud and identity signals
24/7
Blocking threats and enabling analysts to quickly investigate and respond
The challenge & the solution
Attacks hide. XDR finds them.
Modern attacks don’t sit in one tool — they pivot from email to endpoint to cloud to identity. Siloed alerts miss the bigger picture. XDR connects the dots.
The challenge
5+
disconnected security tools per SMB
Alerts everywhere. Insight nowhere.
Endpoint, email, firewall, cloud, identity — each tool fires its own alerts, and a small IT team can’t possibly triage them all. Real attacks slip through the cracks while teams chase false positives.
The solution
One platform that sees the whole attack.
Sophos XDR pulls telemetry from every protected surface into a single Threat Analysis Center, then uses deep-learning AI to correlate, prioritise and surface the threats that actually matter – giving you the same tools that professional threat hunters use.
What’s included
Every XDR licence, fully managed.
Three pillars deliver enterprise-grade detection and response from day one — no in-house SOC required.
01 · DEEP-LEARNING DETECTION
AI that sees what humans miss.
Behavioural AI, CryptoGuard anti-ransomware and exploit prevention — trained on hundreds of millions of samples and updated by Sophos X-Ops in real time.
02 · CROSS-PRODUCT CORRELATION
One story, every surface.
Signals from endpoint, firewall, email, cloud and identity correlated automatically — so a single incident is visible end-to-end, not 12 unconnected alerts.
03 · VOX-MANAGED RESPONSE
Watched, triaged, neutralised.
24/7 monitoring, alert triage, threat hunting and incident response from the Vox Business team. You stay focused on the business; we run the SOC.
Did you know
The numbers behind why XDR matters.
Time to detect
277 days
Attackers hide for months.
The global average dwell time before a breach is detected. XDR collapses that window from months to minutes by correlating signals the moment they appear.
Cost of inaction
$4.88M
Average breach cost.
The 2024 global average cost of a data breach (IBM). For SMBs, even a fraction of this can be terminal — XDR shortens detection and contains damage early.
Targeted
94%
Of orgs hit by a cyber-attack.
Every modern business is in scope. XDR assumes compromise is inevitable and focuses on detecting and neutralising it before damage is done.
Any Faster MTTR
10x
Faster mean time to respond.
Organisations using XDR report mean-time-to-respond reductions of up to 10x compared to siloed point tools — fewer tabs, faster decisions.
Sophos Certification
Defeat cyber attacks.
Vox, a leading technology solutions provider and proud Sophos Platinum Partner, has joined forces with Sophos — a global leader in next-generation cybersecurity — to deliver cutting-edge cybersecurity solutions.
This strategic partnership leverages Sophos’ award-winning technology to offer robust protection against evolving cyber threats. Sophos stands out as the best-of-breed solution; together, Vox and Sophos are committed to empowering businesses with top-tier security and unmatched expertise.
Sophos
Platinum Partner
200+
Sophos certifications
Achieved by the Vox team across the Sophos product stack.
2024
Network Security
CRN Annual Report Card
2026
Endpoint Protection Leader
Gartner Magic Quadrant
2026
Customers’ Choice
Gartner Peer Insights
Why Sophos XDR
Six capabilities that change the game.
Deep-learning AI
Neural networks trained on hundreds of millions of malware samples — catching threats that signature-based engines have never seen.
CryptoGuard anti-ransomware
Detects unauthorised file encryption in real time, blocks the process and rolls files back to their pre-attack state — automatically.
Extended Detection & Response
A unified view across endpoint, server, firewall, email and cloud — investigate any incident end-to-end without switching tools.
Synchronised security
Sophos products talk to each other automatically — a firewall block can quarantine the matching endpoint in the same heartbeat.
Exploit prevention
Blocks the techniques attackers use — memory injection, credential theft, lateral movement — before they can chain into a full compromise.
Automated incident response
Playbook-driven containment isolates infected hosts, kills processes and revokes sessions in seconds — long before a human can react.
How it works
From signal to neutralised threat.
Sophos XDR runs a five-stage pipeline — collecting telemetry from every protected surface, correlating it with AI, and triggering response in seconds.
1
Collect
Telemetry pulled from endpoint, firewall, email, cloud and identity in real time.
2
Correlate
Sophos Central stitches related events together into a single incident.
3
Analyse
Deep-learning AI scores and prioritises incidents by likely impact.
4
Investigate
Threat hunters dive in via the Threat Analysis Center — full timeline, every artefact.
5
Respond
Automated playbooks isolate hosts, kill processes and revoke sessions in seconds.
TELEMETRY
CONTEXT
AI
SCORE
HUNT
CONTAIN
REMEDIATE
SIGNALS IN
SOPHOS XDR — CORRELATE · ANALYSE · INVESTIGATE
NEUTRALISED
Real-world use cases
Built for how SA businesses operate.
SMBs with no SOC
SOC capability, no SOC team.
You get the same detection, hunting and response a dedicated SOC delivers — without hiring one. Vox monitors 24/7 and escalates only what matters.
Mid-market security team
Force-multiplier for your analysts.
Existing analysts spend less time triaging alerts and more time on real investigations — XDR does the correlation and prioritisation grunt work.
Multi-tool environments
Consolidate the alert noise.
Already running 5+ point tools? XDR ingests their telemetry, correlates it with Sophos signals, and gives you one prioritised queue instead of five.
Compliance-driven response
Audit-ready, every incident.
30-day forensic retention plus full incident timelines map cleanly to POPIA, PCI-DSS and ISO 27001 reporting requirements.
Pricing & packages
Per-user licensing that scales with you.
Pay per protected user with no surprise renewals. Bundle XDR with Sophos Firewall, Endpoint and Email for stacked discounts — or upgrade to fully-managed MDR when you’re ready.
- Competitive per-user licensing — pay only for active users, no hidden costs.
- Bundled or standalone with Sophos Firewall, Endpoint and Email for stacked discounts via Sophos Central.
- Upgrade to MDR when you’re ready — Sophos Managed Detection & Response on the same telemetry, with Sophos analysts on call.
- Vox-managed service add-on — 24/7 monitoring, quarterly review and change management included.
Frequently asked
Your questions, answered.
The quick answers most businesses ask before rolling out Sophos XDR. Still stuck? Your Vox Business account manager is one call away.
New Business Sales · JHB
+27 (0) 87 805 5050
Business Support · 24/7
+27 (0) 87 805 0500
Email
info@voxtelecom.co.za
